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Planters Development Bank & SME solutions: an example of a successful SME client

Planters Development Bank & SME solutions: an example of a successful SME client

For this SME based in the Philippines - which received help from Planters Development Bank - the 3 following points are key to any SME success: •Financial support as the business expands •Products and services that are “friendly” especially for start-ups and innovative business ideas •Help SMEs in Risk Management, Corporate Governance and Regulatory Compliance This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC more...

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SME Finance Forum to SME Finance Forum on May 16, 2013

Unlocking the SME Industry’s Powerful Potential by Saad N. Mouasher, Senior Deputy CEO at Jordan Ahli Bank

Jordan Ahli Bank has several non-financial services to offer its SME clients: SME academy, SME toolkit, SME portal, social outreach, digital SME magazine, business support service (accounting, RH, mobile and tablet banking, customer relationship management). This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC on “Building a High Performance Small Medium Enterprise Business in the Arab World” on 7-8 May 2013 in Dubai, UAE.

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SME Finance Forum to SME Finance Forum on May 16, 2013

Planters Development Bank & SME Solutions by Steven A. Tambunting, Director

Plantersbank has 40 years of experience in development banking and marketing financial services to SMEs in the Philippines. We stayed competitive because of our ability to understand and be flexible to the SMEs needs. This meant that we had to offer, both informally and formally, advisory services that were both financial and non-financial. Moving forward, we have recognized that our maverick, entrepreneurial spirit has led us to have to innovate to stay competitive. We believe offering IT more...

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SME Finance Forum to SME Finance Forum on May 16, 2013

Non-Financial Services to SMEs by Banks - International Finance Corporation

Non-Financial Services to SMEs by Banks - International Finance Corporation

This presentation defines what the non-financial services for SMEs are, explains what the bank are doing in this space and why they offer those services. This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC on “Building a High Performance Small Medium Enterprise Business in the Arab World” on 7-8 May 2013 in Dubai, UAE.

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SME Finance Forum to SME Finance Forum on May 16, 2013

MSMEs: Bank opportunity to accelerate adoption of mobile financial services by Manaa Mobile

MSMEs: Bank opportunity to accelerate adoption of mobile financial services by Manaa Mobile

Maana Mobile is a mobile phone service that provides financial instruments appropriate for the unbanked population in South Africa using mobile phones. This mobile platform improves on everyday practices while building a track record that can lead to new trusted relationships and opportunities. It can be used by small businesses who give credit and offer lay byes to customers. This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC on “Building a more...

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SME Finance Forum to SME Finance Forum on May 16, 2013

Kenya Commercial Bank and SME banking alternative channels, by Milkah Chebii from KCB

This presentation gives some details regarding KCB retail SME value proposition, the alternative channels available (such as Mobile banking, Agent Banking and Internet Banking) as well as the expected challenges and the risk and compliance management. This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC on “Building a High Performance Small Medium Enterprise Business in the Arab World” on 7-8 May 2013 in Dubai, UAE.

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SME Finance Forum to SME Finance Forum on May 16, 2013

Biz2Credit, Helping small businesses grow

Biz2Credit is a cost effective online platform that provides the right kind and amount of credit but also some workflow tools and information in real-time. The online platform identifies five big touch points (books, productivity software, payroll system, payment platform, and marketing tool) and pulls out data from those. Biz2Credit is more than an online only platform; every SMEs owner is assigned a loan specialist that guides and helps him package his deal. This presentation was more...

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SME Finance Forum to SME Finance Forum on May 16, 2013

Integrating Alternative Channels into SME Banking Value Proposition by Teresita B. Tan President, BPI Globe BanKO

Integrating Alternative Channels into SME Banking Value Proposition by Teresita B. Tan President, BPI Globe BanKO

BPI Globe BanKO is the Philippines’s first mobile phone-based, microfinance-focused savings bank primarily serving the unbanked & under-banked D&E economic class ($2/day earner). This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC on “Building a High Performance Small Medium Enterprise Business in the Arab World” on 7-8 May 2013 in Dubai, UAE.

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SME Finance Forum to SME Finance Forum on May 16, 2013

Islamic SME business model, by Israa Capital

Israa Capital presents its Islamic SME business model.This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC on “Building a High Performance Small Medium Enterprise Business in the Arab World” on 7-8 May 2013 in Dubai, UAE.

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SME Finance Forum to SME Finance Forum on May 16, 2013

Ready for Growth: Solutions to Increase Access to Finance for Women-Owned Businesses in the Middle East and North Africa

Ready for Growth: Solutions to Increase Access to Finance for Women-Owned Businesses in the Middle East and North Africa

This Survey from Vital Voices finds that women business owners in the Middle East and North Africa (MENA) have a strong appetite for expansion and are poised to contribute to economic growth, but require greater access to capital to grow their businesses. This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC on “Building a High Performance Small Medium Enterprise Business in the Arab World” on 7-8 May 2013 in Dubai, UAE.

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SME Finance Forum to SME Finance Forum on May 16, 2013

Banking on Women: IFC Investment and Advisory Services Offering for Women-Owned SMEs

Banking on Women: IFC Investment and Advisory Services Offering for Women-Owned SMEs

IFC analysis demonstrates the business case for banks targeting the Women’s market. Banking on Women offers access to finance and advisory services for women entrepreneurs and helps strengthening financial Infrastructures. This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC on “Building a High Performance Small Medium Enterprise Business in the Arab World” on 7-8 May 2013 in Dubai, UAE.

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SME Finance Forum to SME Finance Forum on May 16, 2013

WE Initiative by BLC Bank Lebanon

WE Initiative by BLC Bank Lebanon

We Initiative is the first and only program dedicated to the economic empowerment of women in the MENA Region. Is has two main objectives: becoming the Bank of Reference and the Employer Of Choice for Women through financial and non-financial products and services. This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC on “Building a High Performance Small Medium Enterprise Business in the Arab World” on 7-8 May 2013 in Dubai, UAE

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SME Finance Forum to SME Finance Forum on May 16, 2013

Providing Non-Financial Services to SMEs by Turgut BOZ Group Head of TEB SME Banking

Providing Non-Financial Services to SMEs by Turgut BOZ Group Head of TEB SME Banking

Turgut BOZ explains TEB SME Banking offers specific services to its Turkish SMEs such as an SME academy, an SME TV, dedicated SME consultants, an SME club and an SME support line. This presentation was given during a conference jointly organized by The Arab Monetary Fund and IFC on “Building a High Performance Small Medium Enterprise Business in the Arab World” on 7-8 May 2013 in Dubai, UAE.

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SME Finance Forum to SME Finance Forum on May 16, 2013

Customer management and experience, Roland Berger perspectives on client-centric banking

Customer management and experience, Roland Berger perspectives on client-centric banking

This presentation outlines the following key messages: • Conventional focus of customer management on business banking needs only (and credit !) does not suffice to make SME relationships profitable • To make Customer Management matter in a bank's operational, everyday reality, it needs to spell out the "customer experience", i.e. how client needs and preferences will actually be addressed • For an effective design of "experiences", the bank needs to understand what clients more...

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SME Finance Forum to SME Finance Forum on May 16, 2013

Optimizing SME Banking Profitability Through Customer Management by Andrew McCartney, Global Product Specialist, SME Banking at IFC

Optimizing SME Banking Profitability Through Customer Management by Andrew McCartney, Global Product Specialist, SME Banking at IFC

This presentation outlines the following key messages: SME Banking can be very profitable, but performance varies considerably across the industry A key performance differentiator revolves around excellence in customer managementExcellence requires strength in managing the SME client through the key stages of the customer lifecycle Implementing customer management effectively can be challenging, requiring infrastructure investment in four main areas IFC has developed a set of tools to more...

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SME Finance Forum to SME Finance Forum on May 16, 2013

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