Bangladesh, ICT, Telecommunications Infrastructure, Investment & Investment Climate, South Asia

This article was published by the New Age Business online newspaper and written by its local correspondent in Dhaka. The world’s largest mobile phone manufactures, Nokia, has planned to set up 22 customer care centres in Bangladesh by June 1 to serve its customers more efficiently. ‘We have planned to set up the centres through our distributors so that at least 75 per cent of our customers could reach a centre within an hour of travel time,’ said Prem Prakash Chand, general manager, customer and market operations, Emerging Asia of Nokia at a press conference at the Hotel Sheraton on February 28. ‘We should have at least ten of them (customer care centre) by the middle of March.’ Nokia established its regional headquarters for Emerging Asia in Dhaka in June 2006 to oversee its operations of Bangladesh, Sri Lanka Nepal, Bhutan and Maldives. Prem also spoke about the activities that Nokia has been carrying out since its inception in Bangladesh including the launch of Bangla language mobile phones for the local market and consumer education campaign on buying only authorised Nokia mobile devices.

Link: http://www.newagebd.com/2007/mar/01/busi.html#9
Added by View user profileMonjur Mahmud on March 2, 2007