A key finding of the report released by Darrell West, director of Brown University's Taubman Center for Public Policy, is that 63% of federal Web sites have a 12th-grade average readability level, while the average US citizen reads at or below the 8th-grade level. According to West, this gap limits the utility of federal Web services. West cited a need for federal agencies to recognize the problem and test themselves to ensure proper readability levels. The report notes that 90 million adult Americans have low literacy, 53 million have some level of disability, including blindness, and 25 million primarily speak a non-English language.