This paper assesses the use of information and communication technologies (ICTs) and their impact on the economic performance of small- and medium-scale enterprises
(SMEs) of three East African countries: Kenya, Tanzania and Uganda. The findings suggest that the diffusion of ICT among East African SMEs is both industry and country specific. The empirical findings also suggest that investment in ICT has a negative impact on labor productivity and on general market expansion. However, such investment does not have any significant impact on enterprises' return, nor does it determine enterprises exporter (or non-exporter) status. Discussion Paper No. 2003/06, United Nations University, WIDER, by Shyamal K. Chowdhury and Susanne Wolf, January 2003 (PDF)